Cardiac arrest & resuscitation

Breaking down barriers: Call-taker strategies to address caller perception of inappropriateness of cardiopulmonary resuscitation during the emergency ambulance call

ResuscitationPublished Qualitative linguistic study

Authors' conclusion

Call-takers used a combination of linguistic features (minimal/symbolic tokens, deontics) and strategies (providing unscripted statements about the context or a rationale for CPR) to overcome barriers of perceived inappropriateness to CPR.

Study context

Population
Emergency ambulance calls for suspected out-of-hospital cardiac arrest (OHCA) with a caller-perceived inappropriateness barrier to cardiopulmonary resuscitation (CPR) initiation or continuation
Participants
31 calls
Outcome
Call-taker strategies to address callers' perceptions of CPR 'inappropriateness'
Methodological detailsdiscourse analysis, two-phase analysis of call recordings and transcripts
  • Discourse analysis
  • Two-phase analysis of call recordings and transcripts

Main finding

As reported in the abstract

Call-taker strategies

Initiation barriers overcome by callers

71%

Continuation barriers overcome by callers

88%

Original publication

Breaking down barriers: Call-taker strategies to address caller perception of inappropriateness of cardiopulmonary resuscitation during the emergency ambulance call. Resuscitation. Published 9 December 2024. doi:10.1016/j.resuscitation.2024.110459

Composed by AI from the published abstract and checked against it. How Briefs are made →

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