Safety, quality & education

Positive communication for decreasing burnout in intensive-care-unit staff: a cluster-randomized trial

Intensive Care MedPublished Cluster-randomised controlled trial

Primary result · Burnout prevalenceResult — go to the resultAdjusted odds ratio 0.56 95% CI 0.46–0.68

Authors' conclusion

The Hello intervention reduced burnout and improved workplace culture among ICU staff.

Study context

Population
Intensive-care-unit (ICU) staff (healthcare professionals) in 370 ICUs from 60 countries370 ICUs
Participants
4,966 vs 4,602
Comparison
Multicomponent positive-communication intervention vs usual care
  • Interventionn = 4,966
  • Usual caren = 4,602reference
Primary endpoint
Burnout prevalence (Maslach Burnout Inventory)
Methodological details1:1 cluster-randomized, pragmatic, multicentre (370 ICUs, 60 countries)
  • 1:1 cluster-randomized
  • Pragmatic
  • Multicentre (370 ICUs, 60 countries)

Primary result

Burnout prevalence · after the intervention

Adjusted odds ratio

0.56

95% CI 0.46–0.68

P < 0.001

By group

Intervention vs Usual care
aOR 0.56 (95% CI 0.46–0.68); P < 0.001

As reported in the abstract

Secondary outcomes

Burnout prevalence before the intervention (baseline)

Overall burnout prevalence, no difference between arms
59.4% (95% CI, 58.6-60.5)

MBI subscale scores

Lower emotional exhaustion and depersonalization, higher personal accomplishment in the intervention arm

Job satisfaction, workplace safety, ethical climate, patient- and family-centered care, intention to leave

Better job satisfaction, workplace safety, ethical climate and patient- and family-centered care, and less often considering a job change, in the intervention arm

Original publication

Positive communication for decreasing burnout in intensive-care-unit staff: a cluster-randomized trial. Intensive Care Med. Published 30 October 2025. doi:10.1007/s00134-025-08134-2

Composed by AI from the published abstract and checked against it. How Briefs are made →

Get them every week

New studies on this topic in My Week and in your Monday e-mail.

We e-mail you a sign-in link and a code. No password, no spam.