“It changed the atmosphere, but how long will it last?”: healthcare professionals’ experiences of an intervention to improve positive communication in intensive care
Authors' conclusion
This qualitative study provides insight into healthcare professionals' experiences of the HELLO intervention, highlighting perceived improvements in communication and team atmosphere, as well as challenges related to engagement, workload, and sustainability.
Study context
- Population
- ICU healthcare professionals in intensive care units (ICUs) across multiple countries taking part in the HELLO intervention to improve positive communicationICU professionals from 18 ICUs
- Participants
- 27 professionals
Methodological detailsthematic analysis, semi-structured interviews, multicentre, multinational
- Thematic analysis
- Semi-structured interviews
- Multicentre
- Multinational
Primary result
As reported in the abstract
Experiences and perceptions of the HELLO intervention · 4-5 months after the intervention
- Interviews: six overarching themes (understanding and initial reactions; facilitators and barriers; focus on messages; local adaptations; immediate positive outcomes; long-term potential outcomes)
- 6
Original publication
“It changed the atmosphere, but how long will it last?”: healthcare professionals’ experiences of an intervention to improve positive communication in intensive care. Ann Intensive Care. Published 19 March 2026. doi:10.
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